SyntraCare

Built for residential care agencies

Run every home like your best home.

The operations workspace for agencies supporting adults with intellectual and developmental disabilities — shifts, medications, incidents, and compliance in one place, with every deadline watched.

  • Role-scoped access
  • Every change audited
  • Humans approve external sends

A day on the platform

The paperwork happens while the care happens.

  1. 7:00 AM

    Morning medications

    The MAR derives today's passes from verified orders. Given, refused, or missed — documented at the moment of care.

  2. 3:00 PM

    Shift change

    A structured handoff briefs the next team on what actually needs attention — flags first, quiet residents in one line.

  3. 11:00 PM

    Close-out

    Every resident has a note or the shift closes incomplete and a coordinator knows. Documentation gaps last hours, not weeks.

  4. Any day

    The surveyor arrives

    Census, MAR month, incident register, corrective actions — print-ready from live data. No binder assembly weekend.

Everything an agency runs on

One record of care, from referral to review.

Nothing expires silently

Credentials, license renewals, plan reviews, incident windows, vehicle insurance, drill schedules — one reminder engine escalates every deadline before it becomes a finding.

Documentation that closes itself out

One structured note per person per shift. A shift can't close complete with missing notes — coordinators are alerted, never surprised.

Medication safety, watched

Schedules derive from verified orders. A missed dose alerts your team within the hour — a safety event, not a report you find next month.

Survey-ready, every day

The audit-readiness view answers “what would a surveyor find wrong today” — open corrective actions, lapsed training, overdue reviews — without a single spreadsheet.

Families in the loop, safely

Guardians see exactly what their legal authority covers — nothing more. Updates leave only after a named human reviews and sends them.

The books tie to the care

Billing reconciliation flags undocumented days before a claim goes out. Occupancy, revenue, and budget variance stay visible, not buried.

Built for scrutiny

Ready for the audit you haven't scheduled yet.

Append-only record

Every change is written to an audit trail the database itself refuses to alter. Corrections add entries; nothing disappears.

Access follows role

Staff see their homes. Guardians see their authority. Access rules live in the data layer — not in good intentions.

Humans send everything

State reports, guardian updates, claims — the system prepares them, a named person approves and sends them. Always.

Ready when your agency is.

Create a workspace, add your homes and your people, and let the deadlines watch themselves.

Create your agency workspace